Learn To Swim, 4 Lessons, 5-12 years old

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The temperature of water and air is an important factor in providing a suitable teaching environment and at all times the safety and interest of the student defines whether a lesson should be kept or cancelled. It is not a problem to teach in the rain if the temperature is okay, particularly in mid summer. After all we do get wet swimming every week! In the event of a cancellation for fair and reasonable reasons by you, with sufficient notice, we will provide you with a make-up lesson (to a maximum of 3 weekly classes per term). This will be arranged at a time that suits both yourself and the instructor. If you are doing 2 lessons per week, a maximum of 5 classes may be made up in any school term. Cancellations due to illness will be accepted up to 12 hours prior to a lesson A maximum of two classes per term can be rescheduled due to unavailability. Even in the case of poor weather, if an instructor is either en-route or arrives at your home and there has been no or insufficient notification of a cancellation (thunderstorms excluded) your lesson will be charged and no make up lesson can be offered. If an instructor is unable to attend due to illness, we will call you. We will offer you a replacement instructor where possible, or the opportunity to reschedule the class at a time that suits you. (This will not form part of your maximum 3 or 5 make up classes.)